MARINA ADMINISTRATOR

The Opportunity

Maple Leaf Marinas (“MLM”) is the largest owner and operator of marinas, marine resorts, and boat dealerships in Canada.  MLM’s fast growing portfolio comprises 14 locations throughout the Lake Simcoe, Georgian Bay and Muskoka Regions. 

We are looking for an energetic individual to join our team at Lake Simcoe Marine located in Belle Ewart (Innisfil). The Marina Administrator will be responsible for coordinating a wide range of tasks at the marina, such as customer service, boat rentals, store inventory and sales, parts ordering and service writing, collecting receivables, scheduling customer appointments, and overseeing our on-site Air BNB.

This is a full-time position with competitive pay and health benefits.

Key Responsibilities:

Duties include, but are not limited to, the following:

  • Greet, communicate and discuss with customers all aspects of their marina experience
  • Assist with retail sales, special events, boat rentals, safety orientation for boats, and general customer service
  • Work alongside other colleagues to ensure that all rental needs are taken care of in a timely manner
  • Take and organize reservations over the phone, in person and online, while working with our marketing team on initiatives to increase bookings
  • Assist the service team with scheduling and invoicing service work while following guidelines to ensure customer satisfaction
  • Ensure parts and purchases are assigned to the correct work orders
  • Assist the Office Manager for the Region with basic bookkeeping and collecting receivables
  • Promptly respond to emails, phone calls and other inquiries from customers
  • Weekend work will be required at times during the summer months
  • Any other duties as assigned by management

Qualifications:

The successful candidate will need to have the following experience:

  • High school diploma or equivalent
  • Prior marina or automotive experience and/or basic knowledge of accounting software is preferred
  • Boating experience and knowledge is an asset
  • Must have excellent customer service skills and a positive attitude
  • Must have a valid G Driver’s License
  • Demonstrate a strong work ethic and team approach  

To apply for this position, please submit your cover letter and resume, including job title “Marina Administrator” in the subject line, by email to aruta@mlmarinas.com.  Only those candidates selected for an interview will be contacted.


Thank you for your interest in this opportunity.

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