Parts Manager

Job Description:

This position requires an individual who can work in a fast-paced environment and must be able to multi-task and work alone with little or no supervision.

As parts Manager you will be working with the Service Manager to ensure a smooth flow. From taking a request from a customer, ordering the parts necessary, tracking them and receiving them and assigning them to the proper work orders.

Major Duties and Responsibilities:

  • Daily Interaction with customers to establish their needs and create work orders, order product and track it from start to finish.
  •  Assist Service Manager in their day to day activities to ensure that all techs have what they require to do their daily job tasks.
  • Experience with parts management software is required along with Microsoft applications.

Customer Service

  • Maintain a high degree of customer satisfaction.
  • Greet customers immediately in a friendly and courteous manner.
  • Handle customer complaints reasonably, showing empathy and positive attitude Demonstrate our commitment to “Make Things Right’.
  • Gain the trust and confidence of new customers when they are introduced to the service department.


  • Maintain service follow-up programs.
  • Grow the volume of service work.
  • Maintain budgeted revenue and expense objectives.
  • Develop promotional campaigns in conjunction with the parts and sales departments. i,e. scheduled work for customers.
  • Assist in maintaining efficiency reports techs.
  • Attend training sessions to keep current with the service department issues.
  • Be proactive in all aspects of your job.
  • Other Duties – As Assigned

To apply for this position, please submit your cover letter and resume, including job title “Marine Technician” in the subject line, by email to  Only those candidates selected for an interview will be contacted.

Thank you for your interest in this opportunity.

Interested in this position?