Service Expeditor

The Opportunity

Maple Leaf Marinas is the largest owner of premium Marinas in Canada with locations on Lake Simcoe, Lake Muskoka, Lake Joseph and Georgian Bay, Ontario. We are the leader in our Industry for providing opportunities for skilled employees in a fast-paced team environment servicing over 10,000 recreational boaters within our portfolio.

We are seeking a strong, motivated individual for this role; a self-starter that enjoys a challenge.  The successful candidate must demonstrate effective communication skills and excellent customer service skills are a must. 

Service Expeditor, Georgian Shores Marina, Owen Sound, Ontario

This is a full time seasonal job to start immediately till end October.

Staging and Preparation
● Identify any open service bay that may need units staged.
● Request approval from technician to stage unit to ensure the area has not been reserved for other purposes.
● Reference “lineup board” to identify next major unit to be
worked on by technician.
● Review repair order to identify extent of jobs that have been requested by customer.
● Provide service writer with serial numbers and motor details when available
● Begin courtesy inspection.
● Stage any and all parts with unit.
● Stage repair order and completed courtesy inspection with unit.
● Ensure all tasks are properly completed with technician.
Courtesy Inspections
● Perform courtesy inspection on all major units checked into service. [Reference separate inspection document]

Quality Control
● Review repair order to verify completion of requested jobs.
● Complete quality control check on all completed major units. [Reference separate quality control document].

Unit Appearance
● Clean each completed unit using spray nine spray and microfiber towel.
● Ensure each unit is cleaner than when it arrived.
● Pay special attention to and/all areas that a customer will see while operating the unit.

Interested in this position?